These are actual quotes made by clients about our services;
We hope yours will be
next
“I wanted to thank you for the quick and pain free
service you have provided. As this was something new to
me, I was concerned how difficult and stressful this
process would be. However, due to the great
communication from yourselves, the whole process has
been very easy and I hope to have everything resolved
ASAP.
I would highly recommend your organization to other
people”
“May I
say that I have been extremely impressed with the
service you have offered. I began this process way back
in August last year and after changing solicitors twice
because of their slowness and inability to respond to my
communications within a reasonable time, I know realise
I should have contacted you much earlier. I would
recommend the LAC and your professionalism without
reservation.”
“I have
been really impressed by the efficiency, ease and
expertise of your service, and will thoroughly recommend
it to anyone else in my position. Many thanks again”
“On behalf of all the leaseholders, may I express our
gratitude for your help in this matter. Things have
proceeded in a very straightforward manner and you have
been extremely prompt in all dealings and communication
and we are extremely impressed! Many thanks and Kind
Regards”
“Just to let you know this week we finally completed on
our purchase of the freehold of the above property.
I want to thank you again for all your help with this.
Your help was invaluable I would have no hesitation in
recommending you to anyone we know who is embarking on
this type of a project. Thanks again for all your help.”
"Firstly I
would like to sincerely thank you for working so hard
and indeed so thoroughly on our lease extension
application. Your speed of response, availability,
advice, patience and professionalism has been
outstanding. You have made the whole process as
straightforward as possible and although I envisaged
(and still believe it was ) a huge mountain to climb,
you have made it seem like a bump in the road!! (I hope
you like this analogy) Once again, on behalf of all 10
owners, I would like to thank you and for also dealing
directly with Mr xxxxx to ensure a settlement was
reached so promptly and avoiding an LVT hearing. With
Kind Regards"
"Many thanks
for your mail. We have indeed resolved matters and are
issuing new 999 year leases on all flats as part of the
general agreeement. I would like to again thank you for
the exemplary work you did which made the whole process
easier and smoother."
"Philip - The
service I have received has been immaculate and help has
been given when needed. I would recommend you to others
if the opportunity arose"
"Thank you
Mr Bazin, I am very satisfied with your service, which
has been excellent, and am very happy that I recommended
you to Dee and the others. I would still disagree with
the surveyor's valuation of the premium but you were
very thorough in responding to my queries on it and I
cannot fault you on a thing. Thanks very much."
"I am so impressed with
the speedy and professional service that you are
providing - I know that the saga of our lease extension
is far from over but I feel that you have taken away a
lot of the pain that would otherwise have been endured
had we pursued this grim endeavour without your
services!"
"Through all
our dealings on the subject, I would like to thank you
immensely for your help, and would have no reservations
in recommending you to friends and relatives who find
themselves in the same situation as me and interested in
extending their lease. I am extremely grateful for all
the help you have provided"
"I can say I
am completely satisfied with the advice I have received
from The Leaseholder Advice Centre. Until I was pointed
in the direction of your organisation I would not have
known that taking control of the lease was an option.
You explained clearly what steps to take and how to
complete the documentation and I would not have been
able to get to this stage without your expert help and
assistance".
"Just wanted
to thank you for your prompt and efficient work. We
were somewhat daunted by the thought of taking over the
property management of our house but we have really
benefited from your advice and knowledge in the area.
Please feel free to use this as a testimonial"
"I have
certainly been impressed with the quality of service
from yourselves, particularly the way communication has
been dealt with promptly and patiently. I would have no
hesitation in recommending The Leasehold Advice Centre
and thank you for all your help."
"I thank you
for your continued assistance in the above matter, it is
very much appreciated and advise that I have been
totally satisfied with your service to date."
"Concerning the service we have received from the LAC, I
would like to say that I have found you extremely
professional, efficient and helpful throughout.. You
have always responded promptly to all
correspondence/queries and provided concise
paperwork/explanations throughout the whole process. It
has been a pleasure dealing with you"
"I will definitely recommend you in future as I was
really impressed with your prompt response and for
sparing me your time on the phone – thank you! It was
so nice to speak to someone so helpful and polite.
(Please feel free to add this to the testimonials on
your website)"
"Can I say that I have been totally satisfied with the
professional way you have dealt with the transaction and
would have no hesitation in recommending your company to
others should the occasion arise."
“THANK YOU SO
MUCH!!!!!!!!!!!!!!
Your service has
been superb and you have dealt with everything extremely
quickly! It has been a pleasure to deal with someone as
efficient as you and I can not say how much you have
helped us in getting our lease extension sorted. We have
already recommended you to people we know and will
continue to do so in the future. Thank you again for all
your efforts - we couldn't have done it without you!
May I thank you
again and wish you all the best in the future.”
“Thank you very much for your
help with my problem. Your advice and support is of a
great comfort, and I have no worries about recommending
your services to anyone I know needing such help.”
“I am so glad that your
thorough and expert knowledge has enabled us to purchase
the lese extension at a discounted rate. I have been
impressed by your service and genuine expertise in this
area [anyone can say they are an "expert" few actually
are]. I have no hesitation in recommending your services
to anyone. I am very satisfied of the service I
received, you people are really professional and most of
all Philip the way you spoke to me over the phone, I was
amazed how polite and patient you are, keep up the good
job!!!!”
“May we thank you
once again for all your stirling efforts on our behalf
and assure you that should any of our friends encounter
similar problems we would not hesitate to recommend your
services”
“I just want to let you know that we
have received notice that our freeholder has admitted us
our right to manage xxxxxxxxxxx. We are greatly
relieved that the process is now over, and extremely
grateful to you and your company for your service. It
is not so long ago that we felt quite overwhlemed and
distressed by spiralling management costs with no
maintenance work ever carried out. When I found your
company on the internet, it offered us some hope, but
what you have done has met all our expectations and
given us the service you promised. On behalf of us all,
my sincere thanks and appreciation for your advice,
information and work carried out - I will have no
hesitation recommending you to other people. Thanks
again”
“I would
like to pass on my sincere thanks for all the help and
encouragement that you have given me. It has been a
difficult time for me but you have handled matters
extremely kindly and sensitively. Thank you once
again.”
“I was really thrilled to know that
after all this time and following all your hard work we
at last have had a successful outcome. Thank you very
much for acting on our behalf. I will certainly
recommend tyour company to the other people living in
xxxxxxxxxx so that they can follow suit and be free
from xxxx Management Company.”
“I am
very satisfied with the service I've received. It has
been prompt and I fully appreciate the lengths you have
gone to explain in detail any questions I have had. This
has gone a long way to making me feel relaxed and
optimistic that whatever the response from the landlord,
I am in good hands to proceed appropriately.”
“Thank you for everything - I
received the copies you sent this morning. We have all
been very pleased with your service, and I felt fully
informed all the way. I was also grateful when you
answered our queries so promptly. I am happy to
recommend your service to other people in a similar
situation, and we are looking forward very much to being
free from the difficulties we had with management
companies. Best wishes,”
“Your
service has been very promt and professional and I am
happy to say I would recommend your services to anyone I
know who is in the same position as me in regards to
extending their lease.”
“I
have been consistently impressed by the service provided
by the Leasehold Advice Centre, particularly the prompt
replies to my (many) questions and the patient
explanations of the process. Thanks and best wishes”
“I have been very impressed by the service we have
received. You have been incredibly responsive and
efficient. To be honest my past dealings with solicitors
have left me generally unimpressed, at times very cross,
and often wondering what an earth I am paying for. It is
refreshing to find that that is not always the case, and
one can have a positive experience. Best Wishes”
“Your service has been
excellent – the CD was informative, you have been very
helpful in answering all my questions, and you have
acted very promptly. I would recommend your service in
a flash. Thanks,”
“I wanted to inform you
that as you are aware, we took management of our
building from the 1st of December. I don't need to tell
you how satisfied and grateful I am that I came across
you on the internet, when I most needed a helping hand.
You have been wonderful, with the amount of time you
have devoted to keeping things on-track and in fighting
Baron Homes and their solicitors. I have been equally
impressed with your professionalism from the start, your
knowledge and expertise to get the job done. Lastly,
just wanted to say thank you once again for taking the
stress out of this situation which I have been dealing
with for the last 5 years. I will recommend you to
anyone that I come across, that may benefit from any of
the services that you provide.”
“I am
delighted to confirm that the freehold purchase
completed yesterday. I just wanted to thank you for your
great service & guidance throughout the whole process,
which was invaluable. I will have no hesitation in
recommending your services to anyone else that is
considering Collective Enfranchisement.”
“Your services have never
been less than exemplary and will have no hesitation in
using your services again in the future”
“Throughout, I have had the
utmost confidence in your expertise and guidance and
would have no hesitation in recommending your services.
Thanking you for your good wishes and with the gratitude
and satisfaction of the entire block.
As always you were thorough
to the last and I can not thank you enough for your
meticulous service. I would have no hesitation in
recommending your company”
"I had been
in contact with Philip for over 4 months before I
finally agreed to serve the notice of claim. I found
the whole procedure terribly worrying and i Ummed &
Ahhrred for many months and tried other methods of
evading the issue ( ie lowering the cost of the house).
During these 4 months, Philip took MANY phone calls from
me and patiently, sympathetically & proffesionally
answered all my questions. When i finally had to
proceed, Philip was fast, efficient, (in writing ,
electronically & text) and thoroughly professional. I
was amazed at how fast he sent the documents off and
that he kept me informed at every stage! I wish Philip
was my solicitor!"
“I really
don't know how to say thank you to you!! You are one of
most genuine people I have ever met. You have no idea
how much we (myself & my husband) have appreciated you
for your help & guidance. Of course in this world
everyone works for money but the service you have given
us in return is worth each & every penny. The amount of
satisfaction you have given is unforgettable. You have
listened and understood my problem patiently during the
process of RTM CO. Each and every query I had, you
sorted it straightaway. Each and every time I spoke to
you I felt that you have shared my worries and given me
peace of my mind. You have provided us very
professional, courteous and friendly service. We will
always be thankful to you. Please do not hesitate to
give our phone number as a reference. I am awaiting for
that opportunity to show my appreciation. Many thanks
and best wishes"
"I have found you to be
most informative and helpful, your service is excellent
and if anybody was to ask me who to recommend it would
definately be you at the top of the list. If I have had
questions you have answered them, if I have need guided
you guided me so what more can I say. Thankyou very much
you have made the process that sounded very difficult
very easy to comprehend. Once again THANKYOU."
"I am eternally grateful
to you for your time, effort & advice in coordinating
this process. If other participants in the events had
been as efficent as you, then the matter would have been
settled & closed months ago."
"I would like to be able
to impart some form of constructive criticism or advice.
However I feel the service you have given has been of
the highest quality. The prices charged were reasonable.
The advice, which is somewhat difficult to obtain in
these matters, has been invaluable. Always taking the
time to ensure the client is fully briefed. The
documentation was thorough yet understandable. From an
IT perspective, I even thought the way your company
presents its emails to your clients very elegant. I will
be very happy to mention your companies name to others
in the future. I am copying my estate agent into this
mail and have also passed on your details to another
colleague who is going through the same process."
“Without your help in
setting the RTM up, I fear that I would still be
immersed in the quagmire of …………… and the very many
problems associated with that particulalr property. I am
therefore grateful to you for releasing me into the
realms of sanity once again. With all good wishes,”
“EXCELLENT!!!! : )You are
a star Mr. Bazin! Thank you so much for being so
brilliant.”
"P…….. and I have both
been very happy with the service. You have supported us
throughout the process and you have kept us both fully
informed at every stage. You have always been
accessible either by phone or email. I don't think that
we could have got a better service anywhere else. We
have benefited from a very professional service that has
been customer focused, accessible, competitive and
friendly. Thank you for everything"
"As for the service, I
think it has been excellent. The processes were very
well explained and everything was dealt with in a timely
and efficient manner. Thanks very much for your time and
for the advice you have provided."
"Thank you very much.
The comments praising your work have proved to be true
already"
"The service you have
provided and your advice have empowered Ms ………….. and I
to stand-up to …………. and put an end to the nightmare we
have endured for the last four years. You have every
reason to pride yourselves in the professional and
courteous service that your company provides. Many
companies pride themselves in these fronts, but fail to
deliver. I was impressed with your knowledge, the very
first time that we spoke and it never changed since
then. You have kept us informed every step of the way
and everything progressed like clock-work. When I speak
to or hear of anyone that has the misfortune to be in
the situation that I found myself, I will make sure to
point them in your direction. Philip, a great personal
thank you from me and on behalf of Ms. ………… for all of
your help. The only regret that I have, is not having
spoken to you sooner."
"Without your help &
advice none of this would have been posible & I would
certainly recommend your services to anyone"
"I would like to take
this opportunity of thanking you for the professional
manner in which you dealt with my situation. Your
efficiency & thoroughness has been both impressive and
appreciated. Hopefully the solicitors will "put this
matter to bed" very quickly, although their
attentiveness has nowhere matched your time management."
"We have been delighted
with your service. You’re helpful, very efficient and we
would thoroughly recommend you to help anyone deal with
the maze of lease extensions, thank you."
"Thank you very much.
The comments praising your work have proved to be true
already."
"From my point of view, I
have found the service excellent. I would have no
hesitation in recommencing you to others, who may wish
to pursue a simialr path."
"Crumbs, that is absolutely FANTASTIC. Thank you. I
cannot believe how much trouble you have taken over this
and researching the issue so well. To say I am
impressed is entirely inadequate."
"EXTREMELY SATISFIED !!!
The time you have spent on this particular case &
professional expertise you have contributed has far
exceeded my expectatations. I am only sorry that it has
consumed so much of your valuable time & energy. The
promptness of your service & attention has been very
impressive. Your thoroughness & attention to detail
equally very impressive (& very much appreciated)"
"It has been a very
painless process, and we thoroughly appreciate the
excellent service you have provided."
"I would like to extend
the thanks from all leaseholders at A......... P..... I
know I speak for everyone when I say that the manner
with which we were dealt with was professional to the
highest level, our queries and requests were always
dealt with promptly and efficiently, we would have no
hesitation in recommending The Leasehold Advice Centre
to anyone on a similar situation to us."
"Thank you for all your
help. Your service has been fantastic! "
"Thank you very much for
your help. It has been incredibly useful; I feel much
better informed. I will certainly use your services"
"I have found your
service very helpful, comprehensive, courteous and
professional & I am very satisfied with your quick
response & help with questions."
"Thank you very much for
your letter and prompt reply."
"I would like to thank
you for the extremely professional way in which your
company has carried out our instructions, imparticular
with regards to attention to detail and thoroughness."
"I have been extremely
impressed with the level of service you have provided
and the regular contact and updates has been much
appreciated.
the service you have
provided has been good value for money
Thank you for all your
assistance and I will of course not hesitate in
recommending your services."
"The service we have
received on this matter has been excellent."
"Your letter was very
helpful and has explained enough to give us guidance on
our next step."
"I am extremely grateful
for your efforts."
"This unfortunate
situation has been extremely stressful, but I feel like
I am now making progress with your input"
"I found your information
helpful and was delighted at how quickly you answered my
query."
"Many thanks again for
your prompt attention."
"Your letter was entirely
the most useful thing I have had since I started
tackling the issue years ago."
"Great, you seem to know
more than my solicitors!"
"Thank you for all your
assistance."
"Thanks Philip you have
just become my superhero!"
"You came up first. I
think your website is very helpful."
"Yes indeed I found the
service courteous. Particularly the support provided"
"I have found your
website easy to follow and informative"
"Very helpful and
detailed"
"I was very pleased with
the service provided. It was exactly what I required to
fully understand the offer my Freeholder had made and to
make an informed judgement on that offer."
"Thank you for an
excellent service over the past couple of months. You
were efficient, concise and thorough which is exactly
what I needed after two years of stressful
correspondence"
"Thank you so much for
your prompt service and reassurance."
"Thankyou for your
detailed reply to my queries regarding my lease, there
is at least some hope now of being able to deal with
this extremely unfair situation."
"I was happy with the
quick response to my particular questions re. my
leasehold extension and found the explanation very clear
and to the point. I also found your website very
informative and clearly laid out. Thanks again for your
help."
"your advice was a great
help, and I will be sure to let others know of your
services"
"Very helpful and easy to
understand for such a complex subject"
"very helpful and a great
relief"
"your website was very
informative and has given me (us) some hope of getting a
fair deal"
"Thank you, thank you for
your letter - I am so relieved to have your support with
regards this matter"
"I would just like to say
I was very impressed with the reply. Unfortunately I
fully understand how complicated some of the enquiries
can be and so was very surprised to receive a reply the
same day. The reply was very informative. It is a great
relief in a time where everyone passes the book or
connect you to call centres, to have gotten such a good
response. I personally couldn't fault it in any way. I
shall be in touch again shortly. Thank you kindly"
"I found your advice very
helpful and I have recommended your site to many people"
"Thank you so much for
all your help and advise with our recent enquiries. All
of the information you provided helped us to try and
understand the complex details of leases.
Your website is very easy
to find and very easy to navigate you was a mind of
information when we needed it most.
Once again Thank You and
keep up the good work... "
